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Help for Login Problems
I forgot my user name.
Click here to access our login retrieval system. Enter your e-mail address, making sure that it is the same e-mail address that is listed in your member record. Your login information will be e-mailed to the e-mail address you've entered. If you don't remember the e-mail address associated with your account, please call Imaginary Landscape, the NELA/Illinois webmaster, at 773-275-9144 to help you with this issue.
I forgot my password.
Click here to access our login retrieval system. Enter your e-mail address, making sure that it is the same e-mail address that is listed in your member record. Your login information will be e-mailed to the e-mail address you've entered. If you don't remember the e-mail address associated with your account, please call Imaginary Landscape, the NELA/Illinois webmaster, at 773-275-9144 to help you with this issue.
I can't login to my NELA account.
You may have entered a bad user name or password. Please try again, typing carefully and making sure that your CAPS LOCK is off as the user name and password are both case sensitive.
I've checked both my username and my password, and I still can't log in.
Your account may be inactive. Please call the call Imaginary Landscape, the NELA/Illinois webmaster, at 773-275-9144 to help you with this issue.
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